Today's regular meeting was held by salesman Arvin who shared his first order completed since he joined the company - an order of casters. Although it is not our main business of folding wagon, the negotiation process of the casters greatly demonstrated the professionalism of the salesman, so the experience sharing session and motivation ceremony was held.
The order Arvin received came from Malaysia, the customer requested stainless steel casters, which we do not have, so Arvin took the initiative to contact other manufacturers and actively follow up with the customer to ensure that the customer's needs are met at the first time. The customer expressed satisfaction and added other models. Among them, the customer also purchased some accessories, Arvin adjusted the price according to the actual situation, and prepared several quotations before and after, in order to provide the customer with the best quality service. The customer was also very satisfied with this, waiting for the receipt of goods to confirm the quality to determine whether to establish a long-term relationship with our company.
The success of this order is attributed to Arvin's excellence in business skills and professionalism. He was able to find resources from other manufacturers to address the customer's needs in a very short period of time, which is a necessary ability for a businessman; he was also able to be very flexible in his communication, demonstrating proficiency in his work and making the customer feel satisfied.
Our company always focuses on the growth of our team members, so we held an awards ceremony for Arvin's first order, rewarding him and his mentors and selection operators with a certificate and bonus prize. This incentive not only recognizes Arvin's success, but also encourages the rest of the team to learn and keep up the good work.
